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Shanaka Onlive

Shanaka Onlive

Shanaka Onlive

Complaint Letter

September 6, 2014, by shanakaonlive, category
Complaint Letter

Version 1.0.0
Download 63
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File Size 11.56 KB
File Type docx
Create Date September 6, 2014
Last Updated September 6, 2014

Specimen Of A Complaint Letter


(Sender Name)
(Sender Street Address)
(City, State, Zipcode)

(Recipient Name)
(Recipient Title/Position)
(Organization Name)
(Recipient Street Address)
(City, State, Zipcode)


Dear (Name of Recipient):

I would like to express great regret on a (service failure/bad customer services/damaged product) I experienced in your company.

On (date and time), I have visited your (outlet, shop or others) and I have (bought, ordered, requested service or others) for the purpose of (briefly describe the purpose).

Unfortunately, the (order, service request, purchase) that I have made was not 100% working due to (explain on the how the product or service fails).

This was my biggest disappointment and I would request your personal assistance to create a resolution on top of the problem.

I have enclosed copies of (receipts, invoices or any forms of evidence of your proof of purchase).

I would be grateful if you can  (place the action that you feel is appropriate for full resolution such as refund, new product replacement or any relevant action).

Please feel free to contact me directly at my home phone (123-456-7890), via regular mail at above address or via email at (submit2day@gmail.com).

(Sender Name)
(Sender Title)

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