|File Size||11.73 KB|
|Create Date||September 6, 2014|
|Last Updated||September 6, 2014|
|Specimen Of A Apology Letter|
Dear (Name of Recipient),
Title Of The Service Interruption Details & Apology
We are writing to inform you that we have some technical issue with regards to the (explain what is the service interruption and details to customer), and as a consequence there will be (explain what is the date and time of the service interruption).
As a result of the technical difficulties, you may discovered (interruption of services/late of billing statement/booking website was not accessible).
Rest assured that we will get the service up and running as soon as possible.
We take every element of customer care very seriously and apologize for any inconvenienced caused.
More importantly, we would like to assure you that we have taken all the necessary preventive measurement to avoid the same service interruption in the future.
Finally, we would like to take this oppurtunity to thank you for your patience and understanding on this matter.